Step 1: Open the booking confirmation email that was sent to your email from Elevate (see email example to right)
Step 2: In the email you will find: security code ----
Step 3: Copy the code
Step 4: Click on the guest reservation in the Elevate system and go into the Charges and Payments tab
Step 5: Beside the Card CVV field select ‘Show’
Step 6. Enter the code to decode the CVV
Note: For bookings from Booking.com if the email says "Security code not available" it means Booking.com did not send it to us. You will need to ask Booking.com for the CCV.